Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") form a legally binding agreement between you ("User," "you," or "your") and Launchmind B.V. ("Launchmind," "Company," "we," "us," or "our"), a company incorporated in the Netherlands.

By accessing or using our website (launchmind.io), dashboard, APIs, connectors, or any related services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you must not access or use our Services.

2. Eligibility

By using the Services, you represent and warrant that:

• You are at least 18 years of age or the legal age of majority in your jurisdiction.
• You have the legal capacity and authority to enter into these Terms.
• If you are using the Services on behalf of an organisation, you have authority to bind that organisation to these Terms.
• Your use of the Services does not violate any applicable law or regulation.
• You have not been previously suspended or removed from our Services.

3. Description of Services

Launchmind provides AI-powered SEO and GEO content services, including but not limited to:

• AI content generation: Automated creation of blog articles, landing pages, and SEO-optimised content.
• Publishing integrations: Automated publishing to WordPress, Shopify, PrestaShop, Laravel and other supported platforms.
• SEO analytics: Dashboards and reports based on data from Google Search Console and other sources you connect.
• Authority building: Backlink ordering and brand-mention services.
• API access: Programmatic access to content generation and publishing capabilities.

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice.

4. Account Registration

To access most features of the Services, you need a Launchmind account. You agree to:

• Provide accurate, current, and complete information during registration.
• Maintain and promptly update your account information.
• Keep your password secure and confidential.
• Notify us immediately of any unauthorised use of your account.
• Be responsible for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or contain inaccurate information.

5. User Responsibilities and Prohibited Uses

You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:

• Violate any applicable local, national, or international law or regulation.
• Infringe upon or misappropriate any intellectual property rights of third parties.
• Use the Services to generate, distribute, or store content that is illegal, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
• Transmit viruses, malware, or any other malicious code.
• Attempt to gain unauthorised access to our systems or other users' accounts.
• Interfere with or disrupt the integrity or performance of the Services.
• Use automated means (bots, scrapers) to access the Services without our express permission.
• Resell, sublicense, or redistribute the Services without authorisation.
• Use AI-generated content to deceive, defraud, or mislead others.
• Reverse engineer, decompile, or attempt to extract the source code of the Services.
• Use the Services to develop a competing product.

6. Payment Terms

6.1 Prices and Fees

All prices are shown in Euros (€) unless otherwise stated. Prices exclude VAT unless otherwise indicated. We reserve the right to change prices with reasonable notice to existing subscribers.

6.2 Payment Processing

Payments are securely processed by Stripe. By providing payment details you authorise us to charge the applicable fees. You are responsible for keeping your payment details up to date.

6.3 Subscriptions and Renewals

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You can cancel your subscription at any time from your account settings or by contacting us.

6.4 Right of Withdrawal and Refund Policy

Given the nature of digital services and AI-generated content:

• Digital products: All sales of digital products are final. No refund is given after a product has been opened, downloaded, or accessed.
• Subscriptions: No pro-rata refund is given for partial billing periods. You can cancel future billing but will retain access until the end of the current period.
• Trial periods: During the trial period you are not billed. After the trial period ends you are not entitled to a refund, extension, or additional services. Cancel before the trial ends to avoid charges.
• Custom services: Refunds for custom projects are assessed on a case-by-case basis at our sole discretion.

Exceptions may be made at our sole discretion in cases of documented service errors or billing mistakes.

6.5 Failed Payments

If a payment fails, we will attempt to notify you and may retry the charge. After multiple failed attempts your access to paid Services may be suspended or terminated.

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Services — including all software, code, designs, trademarks, logos, and documentation — are owned by or licensed to Launchmind and are protected by intellectual property laws. You may not use, copy, modify, or distribute our intellectual property without express written permission.

7.2 Licence to Generated Content

Upon full payment for our Services:

• You receive a non-exclusive, worldwide, royalty-free licence to use, modify, and publish AI-generated content (text, images, designs) created specifically for you.
• This licence is for your business purposes only and may not be resold as-is.
• Launchmind retains the right to use anonymised portions of generated content for service improvement purposes.

7.3 Your Content

You retain ownership of content you provide to us (your brand materials, briefs, images). By providing content, you grant us a limited licence to use it solely for the purpose of delivering our Services to you.

7.4 AI-Generated Content Disclaimer

Content generated using AI tools may not be eligible for copyright protection in certain jurisdictions. We make no representations regarding the copyright status of AI-generated content. You are responsible for reviewing and modifying generated content before publication.

8. Third-Party Services and Integrations

The Services may integrate with, contain links to, or depend on third-party services. These third-party services are governed by their own terms and privacy policies. We are not responsible for the availability, accuracy, or content of third-party services, and your use of them is at your own risk.

Integrations you may authorise include:

• Google Search Console — subject to the Google API Services User Data Policy.
• WordPress, Shopify, PrestaShop, Laravel — subject to the terms of each platform.
• HubSpot — subject to HubSpot's Developer Terms and customer agreements.
• Stripe — payment processing governed by Stripe's Services Agreement.

9. API Terms of Use

If you access our Services via API:

• You must use valid API credentials and keep them confidential.
• You agree to comply with rate limits and usage quotas.
• You may not circumvent security measures or exceed your allocated resources.
• API access may be modified or revoked at any time for violations.
• You are responsible for all activity under your API credentials.

10. Service Availability

Although we strive for high availability, we do not guarantee that the Services will be uninterrupted or error-free. We may perform scheduled maintenance, updates, or changes that temporarily affect availability and will try to give advance notice when practicable.

We are not liable for interruptions, delays, or unavailability of the Services.

14. Indemnification

You agree to defend, indemnify, and hold harmless Launchmind, its officers, directors, employees, agents, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from:

• Your use of the Services or any content you create, submit, or publish.
• Your violation of these Terms.
• Your violation of any third-party rights, including intellectual property rights.
• Your violation of any applicable law or regulation.
• Any claim that your content caused damage to a third party.

15. Term and Termination

15.1 Term

These Terms commence when you first access or use the Services and continue until terminated.

15.2 Termination by You

You may terminate your account at any time from your account settings or by contacting support@launchmind.io. Upon termination you remain responsible for any outstanding fees.

15.3 Termination by Us

We may suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms.
• Non-payment of fees.
• Fraudulent, illegal, or harmful activity.
• Request by law enforcement or a government agency.
• Discontinuation of the Services.

15.4 Effect of Termination

Upon termination:

• Your right to access and use the Services ceases immediately.
• We may delete your account data after a reasonable retention period.
• Provisions that by their nature should survive termination shall survive (including sections 7, 12–14, and 16).

16. Dispute Resolution

16.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict-of-laws provisions.

16.2 Informal Resolution

Before initiating any formal dispute resolution, you agree to first contact us at support@launchmind.io to attempt to resolve the dispute informally. We will endeavour to resolve disputes within 30 days.

16.3 Jurisdiction

Any dispute arising from these Terms that cannot be resolved informally shall be submitted to the exclusive jurisdiction of the courts of Amsterdam, the Netherlands.

17. General Provisions

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

• Posting the updated Terms on this page with a new effective date.
• Sending an email notification to registered users.
• Displaying a prominent notice within the Services.

Your continued use of the Services after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the changes, you must stop using the Services.